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Legal Information | shineupo

Last updated: 3 November 2026.

This page sets out the legal information that applies to this website and to the training services offered through it. It is written to be read on its own, but it also forms part of a wider set of policies that govern your relationship with us. If you book a course, submit an enquiry through the contact form, or simply browse the site, the statements below apply to you. Please read them before you place a booking, because they explain who we are, what you can expect from us, and what we expect from you.

Identity of the Website Operator and Its Role

This website, shineupo, is operated by mediariffx, a commercial education provider that specialises in practical training for live production environments. The operator is responsible for the editorial content of the site, for the enrolment process, for the delivery of the training described on these pages, and for the handling of personal data collected through the site.

mediariffx delivers instructor-led and hands-on courses covering live production decks and control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and the professional management of television and streaming productions. Courses are designed around the equipment and workflows that participants will meet in real galleries, outside broadcast units, studio floors and streaming control rooms, so that learning transfers directly into the workplace.

The operator acts as the seller of the training services and, where personal data is processed in connection with a booking, as the data controller for the purposes of the data protection legislation described further below. Where a course is delivered on behalf of, or in partnership with, a client organisation, the roles and responsibilities of each party are set out in the relevant contract or booking confirmation rather than on this page.

Legal Form, Registration Details, Tax Identifiers, Licences and Responsible Representatives

mediariffx is a private limited company incorporated in England and Wales. The company maintains the registrations required by law with Companies House and with HM Revenue & Customs, and its corporate details are available for public inspection through the statutory registers.

  • Company name: mediariffx
  • Legal form: private limited company incorporated in England and Wales
  • Company Registration Number: 02867466
  • VAT Registration Number: GB 645 085 923
  • Country of incorporation: United Kingdom (England and Wales)

Licences and Regulatory Status

The provision of commercial training in production, broadcast and streaming techniques does not require a specific operating licence in the United Kingdom beyond the ordinary registrations described above. Nothing on this site should be read as offering broadcasting services to the public, and the company does not hold itself out as a licensed broadcaster or as a provider of regulated financial, legal or medical services. Where a course touches on regulatory practice in broadcasting, the content is educational only and does not replace the current guidance of the relevant regulator or of your own legal advisers.

Responsible Representatives

The persons responsible for the management of the company, and for the content published on this website, are its directors. Their details are filed with Companies House and are available to the public on request. Directors are responsible for ensuring that the information on this site remains accurate, that contractual commitments are honoured, and that queries and complaints are handled promptly.

Registered Office and Available Contact Details

The registered office of mediariffx is recorded at Companies House. Correspondence for legal, contractual and data protection matters should be directed to that address, and general enquiries may be sent by email or telephone using the channels published on the Contacts page of this website.

The contact components enabled for this site are:

  • Email: [email protected]
  • Telephone: 01494 671234
  • Address: Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG

A contact form is also available on the Contacts page for enquiries about course dates, availability, group bookings and accessibility requirements. Messages sent through the form are transmitted securely and are handled by the team responsible for course administration. Service messages relating to a confirmed booking, such as joining instructions or schedule changes, may be sent using the contact details you supply when you book.

Please use the published channels for all formal communications. Notices relating to a contract, a complaint, or the exercise of a data protection right should be sent in writing so that they can be logged and answered within the applicable time limits.

Purpose, Scope and Intended Audience of the Website

This website exists to describe the training offered by mediariffx, to allow prospective participants to compare courses, and to accept bookings for scheduled and bespoke programmes. It also publishes the policies that apply to those services, including this legal notice, the Privacy Policy, the Cookie Policy, the Terms and Conditions, and the Payment and Refund Policy.

The scope of the site covers live production decks and control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and the professional management of television and streaming productions. Supporting material may include equipment overviews, workflow descriptions, and practical exercises used during a course.

The intended audience includes media professionals, freelance operators, broadcast technicians, production coordinators, corporate communications and in-house video teams, students of film, television and media studies, and organisations that run live events or streaming output. Content is aimed at adults acting for themselves or on behalf of an organisation, and it is written in English for users in the United Kingdom and internationally. Courses are delivered in English unless stated otherwise on the course page.

Nothing published here constitutes professional advice for a specific production. Participants remain responsible for applying the techniques taught in a way that is safe, lawful and appropriate to their own equipment, crew and working environment.

Access to the Website and Acceptable Use

You may browse the public areas of this site free of charge and without registering. Access is provided on a temporary basis, and we may suspend, withdraw or change all or part of the site without notice where this is necessary for maintenance, security or legal reasons. We do not guarantee that the site, or any content on it, will always be available or uninterrupted.

When using the site you agree not to:

  • use the site in any way that breaches applicable law or regulation, or that facilitates unlawful activity;
  • attempt to gain unauthorised access to the site, the server on which it is hosted, or any connected system, or to probe or scan its security;
  • introduce viruses, malware, or any other harmful material, or mount denial-of-service attacks;
  • use automated tools to scrape, harvest or bulk-download content, or to collect personal data of other users;
  • misrepresent your identity, impersonate another person, or make a booking on behalf of someone who has not authorised you to do so;
  • copy, reproduce, resell or commercially exploit course materials without written permission.

Where a booking for a group or organisational course is made, the person making the booking confirms that they are authorised to commit the organisation concerned. Breach of these rules may result in the suspension of access, the cancellation of a booking without refund where permitted by law, and, where appropriate, the notification of the relevant authorities.

Ownership and Permitted Use of Website Content, Trademarks and Other Intellectual Property

All intellectual property rights in this website and in the material published on it, including text, layout, graphics, course outlines, exercises, diagrams, photography and video, are owned by mediariffx or licensed to it. Those works are protected by copyright and related rights under the law of England and Wales and by international treaties.

You may view, download and print extracts of pages for your own personal, non-commercial use, or for internal use within the organisation that has booked a course, provided that you do not modify the material and that all proprietary notices are retained. Any other use requires our prior written consent. In particular, you may not:

  • republish material from this site on another website, in a course of your own, or in a commercial publication;
  • sell, rent, sub-licence or otherwise exploit content or course materials;
  • use our trade names, logos or branding in a way that suggests endorsement, partnership or affiliation without our consent.

The names mediariffx and any associated logos are trade marks of the company. Other product, equipment and platform names that appear on the site are the trade marks of their respective owners and are used for identification and descriptive purposes only. Their appearance does not imply any endorsement of this website or of the courses offered through it.

Accuracy, Availability and Proportionate Limitations of Liability

We take reasonable care to keep the information on this site accurate and up to date, and course descriptions are prepared in good faith. However, the content is provided for general information and training purposes. Production technology, software versions and industry practice change quickly, and course content may be adjusted to reflect current equipment and workflows. We therefore do not warrant that every description, specification or example is complete, current or suitable for your particular purpose.

To the fullest extent permitted by law, and subject always to the paragraph below, mediariffx is not liable for:

  • loss of profits, loss of business, loss of anticipated savings, loss of data or any indirect or consequential loss arising from the use of, or inability to use, this website;
  • loss or damage caused by reliance placed on general information published on the site rather than on the specific terms of a booked course;
  • interruption of service, temporary unavailability, or technical faults outside our reasonable control.

Nothing in this notice excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by section 49 of the Consumer Rights Act 2015 where it applies, or for any other liability that cannot lawfully be excluded. Where you are a consumer, your statutory rights are unaffected.

External Links and Third-Party Content

This site is intended to operate without hyperlinks to external websites; where a link to a third-party resource is provided, it is offered for convenience only. We do not control those resources, we do not review their content, and we accept no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of a link does not imply endorsement of the linked site, its operator, or its products and services.

Where content from a third party is reproduced or embedded, such as a quotation, a technical standard reference or a software interface description, it is attributed where practicable and remains the property of its owner. If you believe that material on this site infringes your rights, please contact us using the details published on the Contacts page so that the matter can be investigated and, where appropriate, the material removed.

Data Protection, Privacy and Cookies

mediariffx processes personal data in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations. Data is collected lawfully, fairly and transparently, and only for specified purposes such as administering a booking, responding to an enquiry, improving the service, and sending marketing communications where you have given consent.

You have rights of access, rectification, erasure, restriction of processing, data portability, and objection to processing, as well as the right to withdraw consent at any time and the right to complain to the Information Commissioner's Office. The full detail of how these rights can be exercised, how long data is kept, and who it may be shared with is set out in the Privacy Policy published on this website.

This site uses a cookie banner to manage consent for the storage of information on, or access to information from, your device. Essential cookies are used to operate the site and are exempt from consent; any non-essential analytics or preference cookies are set only after you accept them, and you can change or withdraw your choice at any time through the banner or your browser settings. The Cookie Policy explains the categories used and their purposes.

Consumer Protection, Bookings, Payments and Refunds

As a commercial provider of training services, mediariffx complies with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Before a booking is confirmed, clear information is provided about the content of the course, its duration, the location or delivery format, the total price including VAT where applicable, and the cancellation rights that apply.

Where a course is booked at a distance, a cooling-off period normally applies, allowing you to cancel within fourteen days of the booking without giving a reason. This right does not apply where a course has already been fully delivered, or where the service began with your express request and acknowledgement before the cancellation period ended. Bespoke and on-site programmes may be subject to separate cancellation terms, which are stated in the booking confirmation.

Payments, invoices, transfers between dates, non-attendance, and refunds are handled in accordance with the Payment and Refund Policy published on this website. Prices are shown inclusive of any applicable VAT unless stated otherwise. Nothing in these arrangements affects your statutory rights as a consumer.

Cross-References to Other Legal and Policy Documents

This page should be read together with the following documents, each of which is published on this website and forms part of the agreement between you and mediariffx:

  • Privacy Policy - how personal data is collected, used, stored and shared, and how to exercise your data protection rights.
  • Cookie Policy - the cookies and similar technologies used, their categories and purposes, and how consent can be managed.
  • Terms and Conditions - the rules for using the website and the contractual terms that apply to course bookings.
  • Payment and Refund Policy - billing, invoicing, cancellation, transfer and refund arrangements.

Where a provision in a course-specific contract or booking confirmation differs from a general statement on this page, the specific document takes precedence for the services it covers.

Applicable Law, Competent Courts and Consumer Dispute Rights

This website and any contract concluded through it are governed by the laws of England and Wales. Subject to the paragraph on consumers below, the courts of England and Wales have exclusive jurisdiction over any dispute arising from the use of the site or from a booking.

If you are a consumer resident elsewhere in the United Kingdom, you may also bring proceedings in the courts of the part of the United Kingdom in which you live. If you are a consumer resident in another country, you may benefit from any mandatory protections of the law of your country of residence.

If you are unhappy with the service, please raise the matter with us first using the contact route below so that we have the opportunity to resolve it. Where a complaint cannot be settled directly, alternative dispute resolution options such as mediation may be considered on a voluntary basis; participation is not compulsory, and both parties retain the right to bring a claim before the courts. Data protection complaints may be submitted to the Information Commissioner's Office, which supervises the application of the data protection legislation in the United Kingdom.

Contact Route, Changes to This Page and Status of This Notice

Enquiries about this legal information page, including requests for clarification of any statement made here, should be sent to mediariffx using the contact form on the Contacts page, or by email at [email protected], by telephone on 01494 671234, or in writing to Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG.

We review this page regularly and may update it to reflect changes in the law, in our services, or in our internal procedures. Material changes will be highlighted on this page, and the last-updated date shown at the top will be revised accordingly. Where a change affects an existing booking, we will notify affected participants using the contact details held for that booking. Continued use of the website after an update takes effect constitutes acceptance of the revised notice.

This page does not replace the advice of a qualified legal professional and is not intended as a substitute for reading the specific terms of a course booking.

Company Registration Number: 02867466 | VAT Registration Number: GB 645 085 923 | Registered Office: Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG | Email: [email protected] | Telephone: 01494 671234